Patient Information for New Horizons Physical Therapy

We want your visits to New Horizons Physical Therapy to be pleasant and productive. Let us give you an idea of what to expect on your visits.

For your first visit, plan to arrive 15 minutes before your scheduled appointment time.

  • Bring your Doctor Order or referral.
  • Bring your insurance card or complete insurance information.
  • Wear loose fitting clothes.

You may register at My Clinic Portal™ 

Your Information. Your Rights. Our Responsibilities.

Download a copy of our notice which describes how medical information about you may be used and disclosed and how you can get access to this information.


New Horizons Physical Therapy is open Monday thru Friday from 8:00AM to 6:00PM. We have evening hours available by appointment. We will do our best to accommodate you needs. Call us at (928) 537-8766 to arrange an appointment.

To see maps and directions please see our Contact Information.

We Welcome:

  • Physician Referrals
  • Self Referrals
  • Personal Injury Cases
  • Attorney Liens
  • 3rd Party Liens
  • Med Pay
  • Most Insurance

Your Insurance

Medical insurance generally covers physical therapy; however, because each insurance plan is different, you should check with your insurance company to determine your benefits. You may contact our staff who will be glad to assist you in determining your level of coverage and any out of pocket expense you will have.

As a courtesy, we will submit insurance claims on your behalf. It is your responsibility to provide us with accurate insurance coverage information to ensure your insurance company properly processes your claims.


We will collect your copayment, co-insurance or deductible at the time of treatment. We accept payment via Cash, Check, Visa, Mastercard or Discover card.

Thank You

Our success is measured by the satisfaction of our patients and referring physicians. It is our hope the services you received have met or exceeded your expectations for high quality physical therapy.

Thank you for trusting us to provide your treatment. Should you have occasion to recommend us to a friend, family member or co-worker, we will consider it a privilege to provide them with quality treatment as well.